Samsung Mobile Security and Cookies
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Updated on Jan 17, 2022
This Cookie Policy describes the different types of cookies that may be used in connection with Samsung Mobile Security website which is owned and controlled by Samsung Electronics Co., Ltd (“Samsung Electronics”). This Cookie Policy also describes how you can manage cookies.
It’s important that you check back often for updates to the Policy as we may change it from time to time to reflect changes to our use of cookies. Please check the date at the top of this page to see when this Policy was last revised. Any changes to this Policy will become effective when we make the revised Policy available on our website.
Samsung Electronics has offices across Europe, so we can ensure that your request or query will be handled by the data protection team based in your region. If you have any questions, the easiest way to contact us is through our Privacy Support Page at https://www.samsung.com/request-desk.
You can also contact us at:
European Data Protection Officer
Samsung Electronics (UK) Limited
Samsung House, 2000 Hillswood Drive, Chertsey, Surrey KT16 0RS
Cookies are small files that store information on your computer, TV, mobile phone, or other device. They enable the entity that put the cookie on your device to recognize you across different websites, services, devices, and/or browsing sessions.
We use the following types of cookies on this website:
Essential Cookies: enable you to receive the services you request via our website. Without these cookies, services that you have asked for cannot be provided. For example, these enable to identify users and provide proper service for each user. These cookies are automatically enabled and cannot be turned off because they are essential to enable you to browse our website. Without these cookies this Samsung Mobile Security website could not be provided.
| Cookie | Domain | Purpose |
|---|---|---|
| JSESSIONID | security.samsungmobile.com | to keep login session |
| lastActivityTime | security.samsungmobile.com | to save the user's last activity time to automatically logout after 30 minutes of inactivity |
You can also update your browser settings at any time, if you want to remove or block cookies from your device (consult your browser's "help" menu to learn how to remove or block cookies). Samsung Electronics is not responsible for your browser settings. You can find good and simple instructions on how to manage cookies on the different types of web browsers at http://www.allaboutcookies.org.
At Samsung, we take security and privacy issues very seriously and we are doing our best to respond as quickly as possible.
Securing your device and maintaining the trust you place in us is our top priority.
Samsung releases monthly, quarterly and biannual firmware security updates on selected Samsung devices listed below.
As of January 2024, we are extending our security update support for Samsung Galaxy devices by up to 7 years, to help our users enjoy the latest Galaxy experiences longer and securely.1
Monthly, quarterly and biannual firmware security updates will include patches for Android OS related security issues released by Google, as well as, patches for Samsung-specific security issues.
For wearable devices listed below, Samsung releases regular security updates that include patches for WearOS related security issues released by Google and patches for Samsung-specific security issues.
And security updates for mobile Apps are released through official Apps marketplace stores including Galaxy Store or Google Play Store.
Samsung also releases security updates for personal computers including laptops as needed.
Security updates for personal computers will include security vulnerability patches from Samsung, Intel or AMI depending on the models.
1 Availability and timing of Android OS upgrades and security updates may vary by market, network provider and/or model.
2 The list of monthly security update models are subject to change as the regular support period expires.
Also, some carriers may only support quarterly updates for all applicable current models listed above.
3 The list of security update models are subject to change and it will be reviewed on a periodic basis.
4 The list of wearable models is subject to change as the internal support period or WearOS support period expires.